Frequently asked questions (FAQs)

A: Firdaws Academy is an organization registered in USA & Egypt. It is a leading Islamic academy🌴 providing you with online Qur’an, Arabic and Islamic studies​ courses. Our Egyptian tutors are qualified and dedicated to helping students of all ages and levels.

A: -There’s no difference between real sessions and digital ones through Firdaws except that the later allows you to learn at any time and at any place. You also get 2 free trial lesson once you register; this allows you to examine the Firdaws Academy’s effectiveness.

-Technological advancements have led to improved audio/video communication quality on the Internet which has led to major growth in online education.Online education programs are available in nearly every subject and even the world’s leading universities are providing courses online. Studying online is also very convenient and adjusts to everyone’s schedule. Students have the ability to complete their course at their own pace.

A: You need to sign up on Firdaws Academy by visiting this page to schedule your trial lesson or email (OUR SUPPORT TEAM) by [email protected] if you have any inquiry. 

A: -All you need is a smart device (PC, tablet or phone) that is connected to the internet.

 -Download Zoom software or Skype to your device and sign in with your academy account.

-And then your teacher will contact you at the scheduled appointment of classes.

A: -As with all personalized learning or coaching, the length of time (duration of study) will vary depending on the time, effort and ability of the student. The objective of our customized course is to learn the goals of our students and give them the time and tools they need to accomplish their goals.

-Depending on the intensity of the studies (how many classes you take), it will take adults 8 to 12 weeks for a Tajweed course. For Memorizing the entire Quran from 6 to 24 months. For Arabic, a course can last anywhere from 10 to 20 months. For Islamic studies, one level will take 4 to 8 weeks. As for children, it depends on their age, aptitude and the support given by parents and teachers.

A: Allah (swt) makes it easier when we strive to follow His path and learn the Quran. The Classroom sessions are one-on-one on Zoom and your teacher will teach you at a pace that is comfortable for you inshaAllah.

A: All the teachers at Firdaws Academy are chosen according to very high standers to ensure providing our users with excellent learning process, but surly you can rate the teacher through our Google form to enhance the overall and you can change the teacher as well.

Once you obtain a course, you will be asked to give a simple survey for the course and write a review.

A: Yes, we have (digital Quran, Tajweed, Arabic and Islamic studies books) and we will provide you with all materials that you need once you join the academy in sha Allah.

Your tutor or Support team will send you direct links of course material to browse, read, or download them.

A: Easily, Parents can always watch and listen to their kids’ sessions on Zoom. And any parents can check their kid’s performance and progress through our quarterly  progressive reporting system. Every 3 months, we send a report about what it has been done & and what will have been done within coming 3 months.

A: All you need for the session is your smart device, as Firdaws provides you with all materials that you need including a soft copy of the Quran which you can easily access during the session.

A: For younger children with smaller attention spans, we certainly encourage parents to participate in the session to help them overcome challenging activities. Children aged 7 and over who have the ability to remain focused for extended periods require no adult supervision. We believe it is important to let them work on their own, aided by encouragement from their tutor. This will help them boost their self-confidence and develop good study habits in the future.

A: If a student finds they can’t attend a class for any reason, they should email the teacher by Zoom chat at least 5 hours before the class starts and ensure that the class is rearranged to another suitable day.

A: The students should send the fees of the course monthly. The fees should be sent before the first class from the next month. Classes may be discontinued (paused) if the student does not pay the fee by the due date.

You will receive an invoice (report) every four weeks that covers the following four weeks. It is due before the first class in each month and we ask you to promptly submit payments as our commitments to our teachers depends on timely payments.

If there are any study hours left from the previous month, your teacher will add them to the next month as a compensation.

A: In rare circumstances, a teacher might miss a class (e.g., due to an electric outage, a medical emergency), in such cases, if a teacher is late for the class, the student should email the teacher by Zoom and inform her/him that they are online. The teacher will make up for any missed time or class.

A: Our courses & programs are open and designed for both adults & children, Male as well as Female students belonging to all languages and cultures and from all over the world.

A: Its a One-one-One session with the Tutor. So only one student studies with the Tutor.

A: Most of our Quran tutors are from the country of the Quran (Egypt), speaking different languages and graduated from prestigious Islamic universities such as Islamic University of Madinah, Al-Azhar University and others. 

A: A little survey of the market will make you realize that our payment structure is the least possible for such a high quality program. It is worth every penny that you put in acquiring it.

A: 1-If someone starts anything free of cost so they do not pay attention on that thing because they know that we are learning this free of cost which could not attract them and if they know that we are paying money for this online classes, in this condition they will learn to read Quran in a serious way.

2- Secondly, we really have a lot of expenses to run this Academy online and to provide you with the best services with latest technologies. As we also hired well qualified Tutors who devoted themselves and their times to teach Quran and Arabic.

3- Please, note that the study fees cover a lot of costs: most of it go for teachers’ salaries + website & development costs and other costs. Which allow us to connect you and the tutor in a purpose built classroom for Quran learning.

*Above all, we also did our best to make it very affordable to encourage all Muslims to learn Quran and Arabic in a wonderful environment.

A: Currently, we use Paypal + Payoneer + Stripe as the primary payment system to receive the student fee. As an alternative, we also accept fee through transfer to the bank accounts, Western-union and Money gram. Sending fees by cards through the payment gate will be available soon in sha Allah.

A: OUR ONLINE ISLAMIC COURSES:
– the Foundation Course
– Quran Recitation Course
– Quran Memorization Course
– Islamic Studies Course
– Arabic Language Course

A: Firdaws Academy is an organization, its main purpose providing all students around the world with a suitable digital environment with their teachers.

Some other freelancing sites have more than charges (fees for the company itself+ other fees for teachers +other fees) but in Firdaws Academy We offer the best suitable package for each student :

-Very affordable study fees (most of it for teachers salaries, website costs, server costs, development costs and other costs) & HIGH QUALITY.

-PERSONALIZED ONE – ON – ONE ONLINE TUTORING
-FLEXIBLE SCHEDULING AND CLASS DURATION
-QUARTERLY PROGRESS REPORTS

-EXPERT TUTORS FROM PRESTIGIOUS ISLAMIC UNIVERSITIES
-ARAB TUTORS/PROFICIENT IN ENGLISH/FRENCH
-ARCHIVING: RECORD AND PLAY-BACK YOUR CLASSES (OPTIONAL)
-SAFE LEARNING ENVIRONMENT FOR YOU AND KIDS
-24/7 SUPPORT SERVICES ON WHATSAPP + EMAIL

A: For the trial lesson (Zoom Meeting link).
As for full course (Academy account on Zoom). 

Through an interactive digital environment (Video&Audio streaming, Text chat, Whiteboard, Screen Sharing, books and more).  

A: No. You can cancel your monthly subscription any time you want by whats’ app us +201551018056 or email us [email protected].

A:  Yes, you can increase or decrease your study plan classes (only) at the end of the current month and before the next month starts, otherwise your current scheduled package of the month will be canceled without refunding. 

A: Without any doubt, online Quran education has become very popular.

Firdaws Academy delivers one-on-one teaching directly to the student. Under the guidance of a qualified teacher, the student learns the art of proper Quran recitation using the rules of Tajweed and successful techniques for memorization of the Quran.

-PERSONALIZED ONE – ON – ONE ONLINE TUTORING
-FLEXIBLE SCHEDULING AND CLASS DURATION
-24/7 SUPPORT SERVICES ON SKYPE+ EMAIL
-QUARTERLY PROGRESS REPORTS
-EXPERT TUTORS FROM PRESTIGIOUS ISLAMIC UNIVERSITIES
-ARAB TUTORS/PROFICIENT IN ENGLISH/FRENCH
-ARCHIVING: RECORD AND PLAY-BACK YOUR CLASSES (OPTIONAL)
-SAFE LEARNING ENVIRONMENT FOR YOU AND KIDS.

A: Yes, you can. Once you are enrolled in the course, the Support team will email you to arrange the timing of the sessions with you.

A: You can cancel your monthly subscription any time you want and If the student decides to leave the Academy for any reason, we kindly request that they email [email protected] one week earlier than the date of leaving and mention the reason behind that.